Xb8 Privacy Policy — How Your Information Is Kept Safe

From the moment you create an account at xb8 — every game you play, every transaction you make — some of your data reaches us. This Privacy Policy sets out our full approach to how that data is handled.

Many platforms write their privacy policies in language so complex that most people can't make sense of them. xb8 took a different approach — because we believe you have the right to know exactly what happens with your data. That's why everything here is written in plain, straightforward language.

This policy applies to all xb8 services — the website, mobile site, and any applications. By using xb8, you agree to this policy.

Xb8 collects two types of data — what you provide directly, and what is collected automatically through your use of the platform.

What You Provide Directly:

• Name, mobile number, and date of birth (at registration)
• Payment method details (bKash / Nagad / Rocket number)
• Identity Verification Documents (KYC Process)
• Messages and information provided when contacting support

Automatically collected:

• IP Address & Device Type
• Browser type and operating system
• Time spent on the site and pages visited
• Game history and betting patterns
• Login time and location

Xb8 does not collect data arbitrarily. Every piece of information has a specific purpose — and that purpose is entirely to serve you better.

Xb8 protects your data at two levels — technical and institutional. A password alone isn't enough; security is guaranteed at every layer.

Technical Safeguards:

• 256-bit TLS/SSL encryption: Every connection to the site is encrypted, so no third party can intercept your data in transit.
• AES-256 data encryption: All sensitive data stored on our servers is kept in encrypted format.
• Two-Factor Authentication (2FA): An added layer of security for your login.
• Firewall and DDoS protection: Continuous active protection against external threats.
• PCI DSS Certified payments: Payment data is protected to international security standards.

Organisational safeguards:

• Only authorised personnel have access to personal data.
• Regular security training and audits are conducted.
• Regular penetration testing is carried out by third-party security specialists.
• In the event of a data breach, members will be notified within 72 hours.

Xb8 never sells your personal data. However, we share limited information with trusted partners where necessary to keep our services running smoothly.

All data shared with third parties is covered by contractual confidentiality agreements. They are held to the same data protection standards as xb8.

Xb8 uses cookies to make your browsing experience smoother and more personalised. Cookies are small text files stored in your browser.

Types of cookies xb8 uses:

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Performance Cookies: To understand which parts of the site are used most — completely anonymously.
• Functional cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: For service improvement — with your consent only.

Xb8 does not retain data longer than necessary. All data is stored while your account is active, and certain data may be kept for a defined period after account closure for legal compliance.

• Account information: 5 years after account closure (as required by law)
• Financial Transactions: 7 Years (for tax and legal purposes)
• KYC Documents: 5 years (Anti-Money Laundering requirements)
• Chat and support logs: 1 year
• Cookie data: Up to 12 months

Once the retention period expires, data is securely deleted or irreversibly anonymised.

You have certain fundamental rights over your personal data. xb8 fully respects all of these rights.

Xb8 may update this Privacy Policy from time to time, due to changes in law, the addition of new services, or security improvements.

Members will be notified in advance by SMS or email of any significant changes. The "Last Updated" date at the top of the page will always reflect the latest version.